Our admin superstar does not just adopt new technology–she tames it, labels it, builds a cheat sheet, and shows the rest of us how to use it without breaking anything. She takes feedback with grace, pivots without drama, and somehow makes “Version 7 of the plan” feel like it was the idea all along. We floated ChatGPT; she shrugged, ‘Why not?’ Now her emails read like TED Talks— thoughtful, empathetic, and ridiculously good.

Heidi is our walking knowledge base and quiet crisis-diffuser. She keeps managers afloat by catching the details everyone else misses—double-checking documents, cleaning up typos that try to sneak into letters, tracking attachments, and uploading mountains of files so nothing important lives only in someone’s inbox. Calendars? Synced. Vendor walk-throughs? Scheduled. Letters, notices, and certified mail? Counted, stamped, and accounted for. If it needs a checklist, Heidi has one, even color-coded!

Around the office, she is the heartbeat of Woodbridge. She organizes Thanksgiving potluck worthy of a catering manager, makes the place look festive for every occasion without glittery chaos, and runs a Secret Santa that has a waitlist. She remembers birthdays, keeps the snack stash honest, and can talk a jammed printer back into cooperating like a seasoned negotiator. In short: when things run smoothly, it is rarely an accident—Heidi’s fingerprints are on it, neatly labeled and filed. She is adaptable, unflappable, relentlessly helpful, and the reason “we’ll figure it out” usually turns into “already done.”